[help]

Please help, I really want to recover my account, the failure still continues, I even deleted and installed the game again and nothing can someone help me or tell me if my problem has a solution?

[startup problem]

I was killing the jad of fire cape and I had noticed that the range attack had fired on me and when I finished killing the jad I was in the zone and I did not get out to start another round and now I try to start a session and it does not let me start for that starts the start and takes me out