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Hello @Darkchild

Please visit: https://forum.zaros.io/support/create/ and select the 'Payment' department. 
Please note tickets can take a varying amount of time to be replied to, we aim to resolve all tickets within 6-48 hours.
However, this is highly dependant on the availability of our support staff, please do not DM them asking to check tickets.

Have a good day!

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