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Two-Factor Authentication Guide


Skills
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The two most used authentication apps are:

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                           Authy             Google Authenticator             

 

How To Set Up Authy

Open App Store or Google Play

Search "Authy".

Use your phone number and e-mail address.

Go back to the forums and open Account Settings.

Select either Email Address or Password and scroll down until you see the QR Code.

Open Authy then selected the "+" (Add Account) -> Scan QR Code

Once you have scanned the code, you will be asked whether you'd like to change the logo (optional) and/or the account name (optional).

Click Save and enter the code that is generated on the forums webpage along with your password.

When you are finished, select Update Authentication and you are finished.

You will be asked to enter a new code, which refresh every 30s, when you log in to your forums account.

 

How To Set Up Google Authenticator

Open App Store or Google Play Store

Search "Google Authenticator"

Go to your Account Settings on forums and click either Email Address or Password and scroll until your see the QR Code

Open the App and click Begin Setup -> Scan Barcode

Once you have scanned the code, enter the generated code onto the forum page along with your password.

When you are finished, select Update Authentication and you are finished.

You will need to enter a new code each time you log in to your forums account.

 

If you are having two-factor authentication issues and need it disabled to regain access to your account, please contact a member of the administration team to assist you.

They may require information such as; Username, MAC Address, and IP Address

If you are unsure what your IP Address is, you can simply go to IPChicken.com and it will be displayed for you.

If you are unsure what your MAC Address is, follow the steps below for your specific device:

Mac Users:

 • Select System Preferences from the Apple Menu at the top left of your screen

 • Choose Wi-Fi from the list of interfaces on the left and click the advanced button

 • Choose the Hardware tab, under that you will see the MAC address of your wireless card

Linux Users:

 • As the root user or user with appropriate permissions

 • Type "ifconfig -a"

 • From the displayed information, find "eth0" (this is the default first Ethernet adapter)

 • Locate the number next to the HWaddr. This will be your MAC address

Windows Users:

 • Open/Run command prompt

 • Once open, type in "getmac"

 • Copy and/or screenshot the results and have them ready to be sent

Edited by Skills
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