Account locked Soul183

[skate junti]

ign: Soul183 

I have two accounts on the same email on my second account I logged out and now its saying I have invalid credentials. "for accounts created after November 23 2010..."  I'm not able to type in my email either, I have most of my stuff on that account if you can find a way to unlock it I would greatly appreciated my first account ign is skate junti

 

 

[Duje]

How is it possible you could make 2 accounts on same email, that sounds wrong.

you should use your ingame username not the email.

try redownloading your client and maybe you'll fix your issue.

If you can join forums you can join in-game too for sure.

Let me know did any of this helped.

[skate junti]

It allowed me to make 2 accounts on the same email first day, the account that is lost is my regular account and has all my gear and levels on it. Ive had the had problem for 3 days now and I cant find any way to fix it @Duje

 

[Duje]

Did you try to contact anyone on Discord about this specific problem ?

Because this is first time I'm facing it.

[skate junti]

yes ive messaged all the mods that were online at the time and sent them a screen shot @Dujeif theres anyways u cant find out to unlock my acct it would be greatly appreciated 

[Isleview]

I've discussed with player and advised follow on actions.  Resolving thread.