BGM Posted December 21, 2020 Share Posted December 21, 2020 I have 2FA setup on my account 'BGM' however when setting it up for my account 'Extinct', it overrode the account for BGM on my authentication app. I then had an issue with the client wherein it would freeze, and so deleted the game cache which forgot my PC on the 2FA. Going to sign into BGM, it now asks for a code that my Authenticator app is not generating, as that account is no longer setup on the app. I am also unable to disable 2FA on my account through the forums, as it again asks for a code that my app is not generating. I cannot add the account manually, as it asks for a QR code or Secret Key which is only visible if 2FA is disabled. Please could whomever has the required access to disable the 2FA, do so for my account 'BGM'? Alternatively please forward this over to anybody who does have access, who may not be checking for open tickets. Please contact me for security information as I can provide all information as and when needed. Thank you. Link to comment Share on other sites More sharing options...
Isleview Posted December 22, 2020 Share Posted December 22, 2020 @BGM For now please direct this issue to link below and select Live Chat to get assistance with removing 2fa. Please feel free to pm me via forums or in game if you have additional questions. https://zaros.io/store/ Link to comment Share on other sites More sharing options...
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