BERAW Posted November 27, 2020 Share Posted November 27, 2020 Not sure what's going on, but I tried to claim the donations in-game and nothing happens. Anyone have anyway to resolve this? Link to comment Share on other sites More sharing options...
Dolce Posted November 27, 2020 Share Posted November 27, 2020 Hey @BERAW I'm sure they'll be an announcement made regarding/touching base on the occurring donation problems. You're not the first, or last person that has experienced this. Hang tight buddy. I'm assuming a staff member will be with you momentarily! ING: Dolce#Dolce4847 Link to comment Share on other sites More sharing options...
Zoom3r Posted November 27, 2020 Share Posted November 27, 2020 yet most of us can't even play lol Link to comment Share on other sites More sharing options...
Infused Posted November 27, 2020 Share Posted November 27, 2020 yeah lots of things happening at once give it an hour or two and staff will have time to solve your problem Link to comment Share on other sites More sharing options...
Jefe Posted November 27, 2020 Share Posted November 27, 2020 (edited) Imaging donating before the game is even functional. (Just a bit of advice, always wait till the game is up an running smoothly.) Edited November 27, 2020 by Jefe Link to comment Share on other sites More sharing options...
FTWImCody Posted November 27, 2020 Share Posted November 27, 2020 Give it some time, staff is working VERY HARD regarding the server issues they are having...whenever I was logged in it showed nearly 1,000 people logged in so definitely some server issues right out the gate.. Link to comment Share on other sites More sharing options...
Diamond Posted November 27, 2020 Share Posted November 27, 2020 Hey @BERAW We're all very sorry for the delay. Please follow this link for David's post regarding the downtime of the server. It has information on donations and the state of the server. https://discord.com/channels/631282215690698777/631298654568841226 Everyone in the beta team is working hard to get everything resolved. Thanks Diamond. ⚒️Beta Tester⚒️ Link to comment Share on other sites More sharing options...
Bor Posted November 28, 2020 Share Posted November 28, 2020 The command to claim your donation ingame is ::claimitems I did it ingame and it told me it was searching the database for my donation. Link to comment Share on other sites More sharing options...
FTWImCody Posted November 28, 2020 Share Posted November 28, 2020 Unless you donated via osrs gp, all donations via Stripe have been refunded! You may donate again whenever the server launches on December 4th. If you donated via osrs gp, please contact some on in Live Chat. Link to comment Share on other sites More sharing options...
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