[Hi]

Hi Vita,

Welcome! I hope you feel welcomed in our community and enjoy yourself 🙂 stay in the support clan chat for support - we're always here to answer questions. And feel free to pm me in game too 🙂

-Nic

[Account disabled?]

Hi Hazz,

You have already put up an appeal for the ban on your account under "appeals". You also were responded to, you can find it via your profile or in the archive section on the forums at the bottom. I will also send you a pm to let you know.

[Max Dps, good to be "back"!]

Welcome and enjoy your stay 🙂

[Randomly disconnecting]

Hi Max Dps,

Could you please do these things for me:

check your GPU plug-in is off, reinstall client, try the windows rather than the Java client. Let me know if this does anything please

-Nicole

[Account Disabled]

Hi ecstasy,

you already posted an appeal under appeals on the forums which was responded to. Please go back and check as this isn’t the correct section to appeal

-Nicole

[William her :)]

Welcome to the server buddy hope you enjoy 🙂

[Store Refresh Rates]

Definitely sounds like a good idea to make up for the loss of a second world 

[ironmen / women cosmetic boxes]

Definitely support 🙂 I believe they might be considering this in the future 

[Ultimate Ironman Progress #4]

Very nice, gz on the drops. Still find it crazy how people can do UIM. Legend. Keep going!

[cant get on to my account]

Hi Ppl Killer,

first of all, you have placed this into the wrong section of the forums- it should be under help desk. Not to worry though, just for future reference.

please can you create a post here: https://forum.zaros.io/support/ and press “accounts” as the topic when you create the thread. Just explain you need Authenticator removed from your account and specify which account it is. We can then remove the Authenticator so you can login freely.

Any other questions please contact me on discord or create another thread

-Nicole

[Hello :)]

Hi there 😄 

Lovely to meet you, I hope to see you in game. Take care and enjoy the grinds

 

[Need 2fa disabled on my main]

Hi love 🙂

we can remove this for you! You just need to make a ticket here: https://forum.zaros.io/support/ under “accounts” and state which account it is you want the 2fa removed from. This will allow you to login freely and then you’ll be able to reset the Authenticator in the future if you wish.

hope this helped 🙂

if you have anymore questions do contact me on discord or make another thread

-Nicole

[Launcher not working]

Closing thread due to inactivity from the original poster.

 

if you’re still having issues please make another thread

[Kicking inactive member of ironman Clan]

Hi,

admins are able to kick somebody from your group if they are inactive for more than 2 weeks. Please contact an admin directly via discord about this. However, do ask the member if they can hop on for a few minutes to leave themselves first because you still have contact with them.

If you have anymore questions do contact me on discord.

 

-nicole

[Smokeyy | Deleted 2FA By Accident]

Hi Smokey 🙂

please could you make a ticket under here and select “accounts”: https://forum.zaros.io/support/

explain which account you want the 2fa removed from and we can do this so you can login freely and can also set up your Authenticator again if necessary.

any other questions please make another post

-Nicole

[Wilderness Revamp]

I appreciate al the work and effort put into this to try and bring back wildy activity. Fully support 

[Game Mode Descriptions and EXP rates]

Thank you - a nice simple guide for when people sometimes forget what xp mode is which etc 🙂

[Pyromancer set]

No support, pyromancer outfit is meant to be grinded for via wintertodt and the pieces are more common now.

[I cant login to my account]

Hi 🙂

please make a ticket under here and select “accounts”: https://forum.zaros.io/support/

tell them that you’ve deleted your Authenticator and can’t login and we can we remove it for you so you can login again

if you have anymore questions either message me on discord or make another post

-Nicole

[Weekend of events 3/5 - 3/7]

Thank you for weekly events; much appreciated and look forward to them every week 🙂

[Ranger boots on my 1st Medium clue]

Damn, gz. Super jealous because I don’t have mine yet

[HCIM Tournament?]

Cool idea! Support 

[Cosmetic MBoxes]

I actually love this idea. I love fashionscape so fully support this idea 

[LMS Changes]

I know it’s difficult to get 8 people sometimes which sucks for the people who want to play LMS and get points for the shop. However, I don’t think reducing the players required would be the best way as like the previous comment stated it could cause farming problems with points. Perhaps other things could be added to try and improve LMS activity such as having global announcements of when a game will start, etc.

[Add "crossed out" names in HC leaderboards + Forum awards?]

Support if it’s possible