Caitlyn Posted January 13, 2021 Share Posted January 13, 2021 (edited) Hey, I try to connect with my own IP, my ingame name is Caitlyn. cant connect with this IP: *********** Why I get this error I play with 4G on my telephone now.. Greetings Caitlyn Edited January 13, 2021 by V12 Please do not post your IP address anywhere. Link to comment Share on other sites More sharing options...
V12 Posted January 13, 2021 Share Posted January 13, 2021 Hi Caitlyn, Where abouts in the world are you? Can you confirm that you can't get access using your home IP address, but you can play on your mobile using 4G, Using the same account? Link to comment Share on other sites More sharing options...
Caitlyn Posted January 14, 2021 Author Share Posted January 14, 2021 Hey, im just connected with my home internet. I think its secured at any why. It gives me an error while I try to login. how can I give any proof? This is the error it gives me. https://ibb.co/9TfT0ZN Link to comment Share on other sites More sharing options...
Caitlyn Posted January 14, 2021 Author Share Posted January 14, 2021 This is a proof of my playing: (it is on 5G atm.. ) https://ibb.co/4RxXJYD Link to comment Share on other sites More sharing options...
Bullfrog Posted January 14, 2021 Share Posted January 14, 2021 Are you using any VPN? Most VPN IPs are blocked on Zaros to prevent botting Link to comment Share on other sites More sharing options...
Caitlyn Posted January 14, 2021 Author Share Posted January 14, 2021 Hey, no I am not using any vpn, I think my ip is blacklisted or anything at Zaros. How can we fix this? greets caitlyn Link to comment Share on other sites More sharing options...
Bullfrog Posted January 14, 2021 Share Posted January 14, 2021 This might be something a developer will have to look at. Are you sharing IP with anyone? roommates, brother/sister? From which country are you connecting to Zaros? Link to comment Share on other sites More sharing options...
Caitlyn Posted January 14, 2021 Author Share Posted January 14, 2021 Yes I am sharing my ip with alot of users, im connected from the Netherlands Link to comment Share on other sites More sharing options...
FTWImCody Posted January 14, 2021 Share Posted January 14, 2021 Please make a ticket in #ticket-support on Main Discord under Prohibited IP 😄 This will be the best way to get help for the blocked IP: https://discord.gg/EgAZxetc Link to comment Share on other sites More sharing options...
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