[Heyo, Reon's tappin in!]

Welcome to Zaros, @Reon. I wish you all the best of luck and I hope you have great adventures on your elite iron man. 

[Name change]

Username changing is currently unavailable. This feature will be available via the Zaros store soon (information received from Spooky over at the Zaros community Discord server).

[Account issues]

Are you logging in-game with the exact same details - username (not email) and password that you used to register your account on the website?

[Can't log in]

6 minutes ago, phili37 said:

Can't find it .

I don't use VPN.

But other servers seems to work. At least IKOV was running without issues.

The only other thing that I could think of is your firewall. If Zaros is being blocked by your firewall, you would be unable to connect to the servers. You can set up exceptions in your computer and your routers firewall to allow successful access. Make sure Java.exe is not blocked either. 

[Can't log in]

Just now, phili37 said:

Computer.

If i try to log in, login screen freezes for like 5 minutes and then "Error connecting to server. Please try using a different world." appears.

This issue could be occurring due to an adapter which is disallowing you to log in-game - a VPN adapter for example. Go to: Control Panel > Network and Internet > Network Connections. Turn off anything that is not vital. 

[Rotten tomato]

None of the rotten tomato crates in-game are functional unfortunately, however, I have heard that you can obtain the rotten tomato from thieving Farmers and/or Master Farmers. Try your luck at them, good luck!

[Can't log in]

What are you trying to play Zaros on - computer, laptop, mac, or mobile phone?

 

[please help! question about store]

You cannot access the store page unless you are logged in. The store will also already recognise your username when purchasing token scrolls and such. Post a screenshot here of your store page point of view, with the error included.

[Constant Disconnecting]

There is currently an issue with the Agility skill the causes the disconnections. I understand your frustration as it happened to my countless times while I went for level 99 in the skill. This issue has been reported several times, so hopefully it will be looked into and fixed soon. 

[My patience is up.]

Unfortunately I do not know a solution to this issue, I thought it was something that would have been fixed after the issue(s) related to logging in were solved yesterday. Try your luck at contacting David (Ikov#0001) or Spooky (Spooky#3867) on Discord. Good luck!

[Dead]

What were you doing in-game at the same moment the server went offline for a system update? 

[Hiscores]

5 minutes ago, Vcx said:

Not exactly thread related, but haven't you guys noticed how you gain significantly less xp after achieving 99 ? 

Experience rates decrease in skills once you reach level 99 in them. See the image underneath:

[Hiscores]

Spooky stated last week in the Zaros community Discord server that both hiscores and voting can be done on launch this time round, so I assume they will both be fully functioning and available at some point during the weekend or next week. 

[???]

@Poon Slayer - The server is now back online, friend. 

[???]

There was just a system update, it should be back online momentarily. 

[After waiting all day STILL haven’t received my donations.]

Directly message Spooky (Spooky#3867) on Discord with your username and the donation issue that you are currently facing. 

[wont let me log in]

Just now, vindiedes said:

• i tried to log in earlyer and it said same thing
•  
•  

There were actually issues related to logging in earlier on today. It is a system update this time round. 

[My Account didn't log out]

Directly message Chaflie (chaflie | チアフリ#000) on Discord with your username and the world you were in before logging out/hopping/disconnecting. 

[donated 25 but diditn get any]

1 minute ago, krivulis said:

well... ok if you gonna fix next week...so i dont need anything then.need nao!!! QQ ?

Here is the latest information:

[help with donation]

There are currently issues related to donations globally. The development team are aware and are currently working on dealing with them.

[Donation]

There are currently issues related to donations globally. The development team are aware and are currently working on dealing with them.

[i cant long can any one help me]

1 minute ago, dr dexter said:

bro idk how can johin can you tell any staff kick dr dexter please

 

[IP Address prohibited..]

Voting is currently not functional anyhow. Are you using a VPN? 

[I cannot log in]

This is currently a global issue. The development team are aware and are currently working on fixing the issue.

["this account is not yet registered"]

Ascertain that you are entering in your username and not the email that you used to register your account on the website. If you are doing it correctly, then lamentably I am unsure of the issue. I would suggest waiting for the current issue related to logging in to be fixed, which the development team are in the process of doing, and then try again.